Choose scope and schedule

In Create waiting room → Details, decide what the room protects and when shoppers can wait, enter, and stop joining.

Select the protected scope

1. Give the room a recognizable Waiting room name. Use Add internal notes for operational context.
2. Choose the offered scope: product, variant, collection, or Entire Store.
3. For merchandise scopes, select the resource from Shopify and verify its title. Review any per-order limits beside the selection.
4. For a collection, review the optional combined purchase limit. For Entire Store, review the store-wide effect before continuing.

Entire Store has no inventory-tracking guard for individual products. Shopify remains responsible for product availability. It does not extend QueueFront protection to every sales channel; see supported checkout.

Set the opening and closing

All schedule fields use the timezone shown in the app. Check it against Settings → Store before planning around a local time.

1. Under Open waiting room, choose a scheduled opening or When I publish.
2. For a scheduled room, enter Opening date and Opening time.
3. Under Close waiting room, choose After a set time, At a date and time, or the manual option offered by the app.
4. Enter the duration or closing date/time. A manual ending still has an Automatic safety cutoff; it is not unlimited.
5. If shoppers should gather before admission, expand the pre-queue controls and set the admission delay.
6. Review the final opening, admission, and end times together before publishing.

Randomized pre-queue requires at least one minute. Its early-arrival phase differs from admitting immediately. The current public offer limits the total launch window, including pre-queue; the app validates your store’s allowance.

Verify before launch

Save and reopen the draft. Confirm the exact resource, store timezone, opening, admissions, and end. An old draft may need a refreshed future schedule. Publishing an immediate room can affect shoppers now; do not use that choice as a harmless preview.

If a room fails to open at the expected time, check its publication status, timezone and schedule, then the specific recovery action shown. Do not create a duplicate room just to retry.