QueueFront help center

Start with the job you want to do. Collect product interest, prepare a waiting room, or work through a launch issue. These guides explain the steps and the checks that tell you they worked.

Set up your first launchA short path from store access to a checked draft.

Connect your Shopify themeEnable protection and place the product signup form.

Collect product interestCreate a waiting list and prepare email notifications.

Run and monitor a launchAdmission controls, live status, pause, and recovery.

Get a quick answerCommon questions about access, stock, email, and plans.

Fix a problemFind the next check for setup, checkout, email, or usage.

Two tools, two different jobs

A Waiting List collects requests for a product update. A waiting room controls entry during a busy release. You can use either on its own or combine them. Joining a list does not grant queue admission or reserve stock.

Compare the two workflows →

Find a feature

App navigation · Recipes · Shopify Sidekick · Bot Protection · Analytics · Settings and privacy

For notification setup: email sender, message defaults and triggers, subscriber states, and SMS setup.

Prepare, operate, and learn

• Prepare: connect the theme, choose protected scope, set admission controls, and check the branded shopper experience.
• Operate: publish only after setup checks, monitor the room, and understand pause and recovery controls.
• Follow up: review usage and subscriber states, respect opt-outs, and keep support details close at hand.

Before the public launch

These guides are for stores that already have QueueFront access. The Shopify App Store launch is still being prepared. Some options depend on your plan; SMS uses a separate assisted setup process.

Need a person?

Contact QueueFront support with your store domain, the affected feature, and what you expected to happen. Leave out shopper details, passwords, and access tokens.