Waiting List or waiting room?
A Waiting List and a waiting room solve different problems. Similar names do not make them interchangeable.
| You want to… | Use | What the shopper does |
|---|---|---|
| Collect interest before a product release | Waiting List | Requests a product notification |
| Tell interested shoppers about a restock | Waiting List | Consents to an update and receives an eligible notification |
| Manage arrivals during a busy launch | Waiting room | Joins the room and waits for admission |
| Build interest, then control entry on launch day | Both | Signs up first, then follows the normal room flow when the launch opens |
What a Waiting List does
Section titled “What a Waiting List does”A product waiting list collects consent-based notification requests. The product signup block, sender settings, subscriber eligibility, and notification action are separate parts of the workflow.
A signup does not reserve inventory, buy a place in line, or guarantee admission. Set up product signups.
What a waiting room does
Section titled “What a waiting room does”A room applies your protected scope and admission rules to supported storefront purchase paths. You control the schedule, admission rate, queue capacity, and active-admission limit.
Admission is permission to continue through the supported purchase journey. It has no monetary value and does not reserve stock. Create a room.
A combined launch
Section titled “A combined launch”- Collect interest with a product waiting list.
- Configure and test the waiting room for the launch.
- When ready, notify eligible subscribers using the intended destination.
- Shoppers follow the same published admission rules when they arrive.
Do not promise priority access in an email unless the corresponding access method is actually configured and tested. Notification consent alone is not a priority rule.